Data protection notice

Below we give a detailed overview of the acquisition and processing of your personal data when you use this website. If you are a retailer or a credit institute, maintain business relations with us and are registered for the Kafins platform, the data protection notes for business partners apply to you, in addition.

Who is responsible and whom can I contact?

Responsible for processing the data is:

Kaiserberg Financial Services GmbH
Saarner Str. 376b
45478 Mülheim an der Ruhr, Germany

Questions about the data protection notes and the assertion of your rights can be submitted to at any time.

Why do you we process your data and what is the legal basis for it?

a. Browser data and cookies

When you use this website merely for information, i.e., when you do not send information to us or use the Kafins platform, we acquire the data (including personal data) your browser transmits to our server. If you want to view this website, we acquire the following data:

  • IP address
  • Time and date of access
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request (concrete page)
  • Access status/HTTP status code
  • Data volume transmitted
  • Website from which the request is sent
  • Browser
  • Operating system
  • Language and version of the browser software.

For safety reasons, these data are stored in the server log files for seven days, after which they will be deleted. The files are stored, e.g., to detect cases of abuse. Data which must be maintained because they serve as evidence will not be deleted unless they are no longer needed.

In addition to the above data, cookies are stored in your computer every time you use this website. Cookies are little text files which are stored on your hard disk assigned to the browser you use and through which the place which sets the cookie (in this case, exclusively through us) is sent certain information. Our website uses exclusively so-called session cookies. These cookies store a session ID with which different calls of your browser can be assigned to the common session. In this way, your computer can be identified when you visit this website next time. Session cookies are deleted when you log out or close your browser. You can configure your browser settings the way you want and, for example, refuse the acceptance of cookies. However, in that case you may not be able to use all functionalities of this website.

The legal basis of the data processing described is Article 6 clause 1 first sentence 1 lit. f of the General Data Processing Regulation (GDPR). The data we acquire are needed technically to display our website to you and to ensure stability and safety or they generally improve the user friendliness and the efficiency of the internet presence

b. Contact by e-mail or contact form

When you contact us by e-mail or by submitting the completed contact form, we store the data transmitted by you (your e-mail address, possible your name and your telephone number, the content of your message) so that we can reply to your questions. Data acquired in this context will be deleted when no more needed or we limit the processing of the data when we are obliged by law to keep them.

The legal basis for this processing of data is Article 6 clause 1 first sentence lit. b of the GDPR for cases in which a contractual relationship is being established with you as retailer or credit institute for the Kafins platform, and Article. 6 clause 1 first sentence 1 lit. f GDPR for other inquiries

c. ReCaptcha

Regrettably, websites with registration and contact functionalities are often used by automated programs of third parties (so-called bots) for transmitting advertisements or introducing malware via a website. To prevent that, we use Google reCAPTCHA for our website, which finds and avoids such bots. reCAPTCHA is a service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA (”Google“).
With this software, Google can see from which website a contact is made and from what IP address with what browser data you have used reCAPTCHA.

The legal basis for this data processing is Article 6 clause 1 first sentence 1 lit. f of the GDPR because , Kafins has a legitimate interest to effectively prevent the distribution of advertisements, malware, spams and the like via our website.
The data privacy statement of Google is available at:

d. Google Analytics

We use Google Analytics from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94.043 U.S.A. Google Analytics is a tool which analyzes the use of a website. Google uses different techniques for that, for example, cookies stored in your computer. Cookies store information about the use of this website which help us improve our offering. The data acquired by Google may be sent by Google to states outside the European Union, notably the U.S.A. However, Google is committed to the Privacy Shield Framework, which you can view here:
Besides, we take care that your IP address is anonymized before it is sent to Google. This is done by enabling the Anonymizelp() functionality within the Google Analytics Tracking Code. In addition, we have entered into an agreement on data processing with Google under which Google will not link your data with other data available to Google in order to establish your identity. If this is not satisfactory to you, you can load down and install the Google browser plug-in from which blocks Google Analytics. This prevents the acquisition and transfer of your personal data by Google. You can also prevent the acquisition by Google Analytics by clicking on the following link

This sets an opt-out cookie which also prevents the acquisition of your personal data. Click on: if you want to read the data privacy policy of Google. We use Google Analytics with reference to our legitimate interest (i.e., the interest in the analysis, optimization and economic operation of our online offering) according to Article 6 clause 1 lit. f. DSGVO.

Who gets your data?

Within this company, your personal data will only be disclosed to those individuals who have to know the data for the discharge of their job duties. Besides, your personal data can also be disclosed to contractors who operate and maintain this website and our systems.

Are your personal data transmitted to any country outside the European Union?

Generally, we will not transmit your personal data to any country outside the European Union. An exception is reCaptcha from Google (see under 2. above): These data are transmitted to the U.S.A. for which the European Union has not stated a reasonable data protection level. However, the use of Google reCaptcha comes under the EU-US Privacy Shield and, accordingly, attains a reasonable data protection level.

What are your rights?

  • Right to obtain information. You have the right to obtain information on your personal data processed by us to check and understand the way in which we use your data.
  • Right to rectification, erasure and limitation. Under certain conditions you have the right to demand from us the rectification, limitation or erasure of your personal data.
  • Right to data transmission. You have the right to receive your personal data in a structured, commonly used and machine-readable format from us or to have us transmit those data to another controller if that is possible technically.
  • Right to withdraw consent. You have the right to withdraw your consent to data processing at any time. Please note that your withdrawal has no effect on the legality of data processing before the withdrawal.
  • Right to complain. If you believe that our data processing infringes European data protection law, you can lodge a complaint with a competent supervisory authority. Such a competent authority is, for example, the supervisory authority with competence at your habitual residence. You can also address your complaint to the State Officer for Data Protection and Freedom of Information of North Rhine Westphalia.


There is no statutory obligation regarding the provision of personal data and we do not make any automated decisions or other take any profiling actions.


Kaiserberg Financial
Services GmbH
Saarner Straße 376b
45478 Mülheim an der Ruhr


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